Traveling with furry friends? Visit our Animal Relief area, where pet waste disposal containers are provided for your convenience. Simply proceed to the lower level of the terminal, exit through Door 4L, then turn right to find the grass area facing the FAA control tower. Owners should have proper identification and paperwork easily accessible for pets in service wear. All other animal friends should be crated for their visit to BHM.
Have you heard? The results of the Q1 Customer Satisfaction Report reveals BHM’s overall customer satisfaction score is 95% and is also higher in nearly every category compared to 2021’s year-end summary report. To read the full Summary Report, click here.
At the Birmingham-Shuttlesworth International Airport, our terminal features free Wi-Fi and much more because we believe enjoying your trip should start well before you take off.
Thank you for using BHM!
How to Access Free Wi-Fi at BHM
We offer free Wi-Fi all throughout our terminal and in our Cell Phone Waiting Lot.
Select the WiFi network named “BHMFREEWIFI”
Launch your web browser.
Click the “Accept Terms and Connect” button to access the Internet
Traveling with furry friends? Visit our Animal Relief area, where pet waste disposal containers are provided for your convenience. Simply proceed to the lower level of the terminal, exit through Door 4L, then turn right to find the grass area facing the FAA control tower. Airport officials encourage pets in service wear proper identification and owners have paperwork easily accessible. All other animal friends should be crated for their visit to BHM.
Need cash for your travels? Our terminal features five PNC ATMs located conveniently throughout the terminal. ATM locations are on the lower level of the terminal near baggage claim; on the upper level in the rotundas for concourses A and B; and near the food courts for concourses B and C.
Find yourself with more bags than you can carry? Smart Carte trollies are available to rent at baggage claim, as well as curbside near the terminal entrances on the lower level. Rentals are $5.00 per cart.
Convert cash to a card for ease of use aboard airliners. A cash to card machine is currently available pre-security near the TSA checkpoint.
Visitors to BHM who drive electric vehicles can charge up their rides with nine electric vehicle charging stations installed in the airport’s parking deck. Three chargers are on Level 3, in the hourly parking area and six chargers are on Level 6, in daily parking.
Ready to use, instant swaps, and rechargeable. FuelRods are a reusable, portable charging system that allows you to fuel (charge) your mobile device on the go, and then recharge or swap for a fresh one. FuelRods are available on each concourse and in baggage claim.
Traveling with little ones can be challenging. Our “Kidzone” children’s play areas are designed to have fun and burn energy making everyone’s trip a little more pleasant.
When you need to get away from the hustle and bustle of airport travel, we have a dedicated meditation room, designed to offer passengers a quiet escape.
We invite nursing mothers to take advantage of quiet, private rooms dedicated exclusively to you and your little one. Each nursing room features comfortable glider seating, electrical outlets, a sink, soft lighting and ample counter space.
Enhancing the airport experience for travelers with autism and special needs. The sensory room features soft lighting from a bubbling water wall, touchable activity panels, comfortable bean bag chairs and other features to reduce anxiety before a flight.
BHM Skycaps are located both inside and outside the terminal to aid passengers in their travels. You’ll find Skycaps stationed curbside on the upper level to assist passengers with disabilities by checking bags and directing them to their gates. Skycaps are also located in the baggage claim area to service arriving passengers. This service is provided by the Huntleigh Corporation for the Birmingham-Shuttlesworth International Airport.
TDDs are located on the lower level between baggage claim 1 & 2 and baggage claim 3 & 4 near Airport Operations.
Family bathrooms are located throughout the terminal. All bathrooms located post-security are equipped with changing tables and children’s toilets.
ELSA™ mobile translation devices are available at airport operations, information counter and Birmingham Airport Authority offices. Contact them at (205) 599-0500 or (205) 595-0533.
Passengers who are hearing impaired can be visually paged on our flight information display system (FIDS). This service can be requested at our Information Desk located on the lower level in baggage claim 3 & 4 or by calling (205) 599-0500.