Meditation Room

Need to get away from the hustle and bustle of airport travel? We have a dedicated meditation room, designed to offer passengers a quiet escape for reflection, meditation, and prayer.

Sensory Room

Enhancing the airport experience for travelers with autism and special needs. The sensory room features soft lighting from a bubbling water wall, touchable activity panels, comfortable bean bag chairs and other features to reduce anxiety before a flight.

Animal Relief Area

Traveling with furry friends? Visit our Animal Relief area, where pet waste disposal containers are provided for your convenience. Simply proceed to the lower level of the terminal, exit through Door 4L, then turn right to find the grass area facing the FAA control tower. Airport officials encourage pets in service wear proper identification and owners have paperwork easily accessible. All other animal friends should be crated for their visit to BHM.

Telecommunication Devices for the DEAF (TDDs)

TDDs are located on the lower level between baggage claim 1 & 2 and baggage claim 3 & 4 near Airport Operations.

Visual Paging for the Hearing Impaired

Passengers who are hearing impaired can be visually paged on our flight information display system (FIDS). This service can be requested at our Information Desk located on the lower level in baggage claim 3 & 4 or by calling (205)599-0500.

Family bathrooms

In order to accommodate all of our passengers, even down to the tiniest ticket holders, family bathrooms are located throughout the terminal. All bathrooms located post-security are equipped with changing tables and children’s toilets.

Nursing rooms

For nursing mothers, we have quiet, private rooms dedicated exclusively to you, so you can nurse or pump in peace. Each nursing room features comfortable glider seating, electrical outlets, a sink, soft lighting and ample counter space.

Kidzone Play Areas

Children are a blessing, but sometimes traveling with little ones can be challenging. Our “Kidzone” children’s play areas are designed to let kids have fun, get extra energy out of their system, and make everyone’s trip a little more pleasant.

ATM Banking

Need cash for your travels? Our terminal features five BBVA Compass ATMs located conveniently throughout the terminal. ATM locations are as follows: on the lower level of the terminal near baggage claim; on the upper level in the rotundas for concourses A and B; and near the food courts for concourses B and C.


Ready to use, instant swaps, and rechargeable. FuelRods are a reusable, portable charging system that allows you to fuel (charge) your mobile device on the go, and then recharge or swap for a fresh one. FuelRods are available on each concourse and in baggage claim.

Skycap Service

BHM Skycaps are located both inside and outside the terminal to aid passengers in their travels. You’ll find Skycaps stationed curbside on the upper level to assist passengers with disabilities by checking bags and directing them to their gates. Skycaps are also located in the baggage claim area to service arriving passengers. This service is provided by the Huntleigh Corporation for the Birmingham-Shuttlesworth International Airport.

Baggage Carts

Got a lot of baggage? You don’t have to bear that burden alone. Smart Carte trollies are available to rent at baggage claim, as well as curbside near the terminal entrances on the lower level. Rentals are $5.00 per cart.

Translation service

ELSA™ mobile translation devices are available at airport operations, information counter and Birmingham Airport Authority offices.  Contact them at (205) 599-0500 or (205) 595-0533.

Electric Vehicle Charging Stations

Visitors to BHM who drive electric vehicles can charge up their rides with nine electric vehicle charging stations installed in the airport’s parking deck. Three chargers are on Level 3, in the hourly parking area and six chargers are on Level 6, in daily parking.

International Medical Assistance

In the event of a medical emergency, BHM is able to provide emergency medical air transportation service through AirMed International and MedJet Assistance. For all inquiries, please contact the companies directly at the following numbers:

AirMed International,LLC

MedJet Assistance



Title VI
Title VI Program
Title VI FAA Informational Poster
Title VI Complaint Procedures
Title VI Complaint Form
ADA Program and Complaints Procedure
49 CFR Part 21

Limited English Proficiency (LEP)
Limited English Proficiency Plan