All unsolicited telephone, email and postal inquiries received from
print, broadcast or electronic journalists should be directed to the
manager of the public relations and marketing department, Toni
Herrera-Bast, at the Birmingham Airport Authority. In the event that the
manager is not available to field a telephone inquiry, the journalist's
name, media organization, phone number and deadline (if any) will be
noted and conveyed as soon as possible and with the proper sense of
urgency to the manager of public relations.
BAA will respond to information requests and media inquiries from legitimate news sources, within its capacity to do so. All requests and inquiries will be evaluated on an individual basis; BAA reserves the right to refuse to supply certain confidential and/or other information, issue statements or make representatives available for media interviews when such actions do not serve to further BAA reputation and professional interests.